REFERRAL: 48 Lagoon Drive, Bazley Beach
TO WHOM IT MAY CONCERN
I would like to take this opportunity to personally thank Cherisse Van Der Merwe for her excellent, friendly and courteous service. In my opinion, the level of service that Cherisse extended has been far beyond my expectations.
I intially made contact with Cherisse in January 2017 when I had made enquiries as to how the Reliance Auctions process works, as I had wanted to refer my friend to Reliance for the auctioning of her Property. Cherisse took the time to explain matters to me, and e-mailed me the Reliance Auctions Company Profile.
She also outlined the benefits of auction, and provided a comparison to the conventional sales method.
I then re-contacted Cherisse around July 2017 and, what particularly impressed me the most was that Cherisse remembered my initial enquiries with her at the beginning of this Year - six (6) months earlier !
Cherisse definitely provided an informed sales solution. And from the minute I referred my friend's Property for auction, it has received immedidate attention. I am pleased so say that the Property has been advertised for On Site Auction on Thursday, 7th September 2017 at 14h0opm.
Cherisse has been an absolute STAR throughout the entire process. And I appreciate that she is always on hand to answer any questions, whether telephonically or by e-mail.
Cherisse - your dedication has been noted. Please keep up the oustanding service, because your efforts do make a difference to the people that make contact with you.
l will have no hesitation in referring Cherisse Van Der Merwe to anyone who wishes to have business dealings with Reliance Auctions.
(Ms) E.D. READE
SELLER: Plot L25, Leeuwenkloof, Broederstroom, Hartbeespoort
I write this letter as a testimony of the services we were fortunate to receive from Lynda Dean.
When I encountered your Companys road sign in November 2016 little did I know that I was to embark on an epic journey. The sign promised to sell my property in 21 Days.
I have been trying to sell my farm in the Cradle of Humankind since May as my husband had already immigrated and the property was holding me back in South Africa. To make matters worse my farm is one of many under a land claim. So, I thought, let me give this a try as desperate times call for desperate measures.
I called Reliance Auctions and, in a very friendly manner, the offices told me they would get someone to call me. Lynda called me and we met. She took the farm to auction and it did not sell. What came after is the stuff one can only dream of in terms of customer service.
Lynda sold my property for a price I was happy with, on the last Sunday before I left South Africa on December 29th, 2016. She made sure guarantees were in place so I could leave at peace knowing the deal was sealed.
We have had months of Whatsapp messages and emails going back and forth. We have had many problems trying to get certification for things we didn't even know were necessary when selling a farm (boreholes, gas, etc), nothing was too much for Lynda to handle.
She has relentlessly and very professionally sorted out every challenge this deal has thrown her way.
I have just received full payment for the sale of my property and I cannot thank Lynda enough for making it happen, I am sure anyone else would have given up long ago! I feel Lynda was a guardian Angel sent to help me and my family at a very trying time of our lives and for that I am forever grateful.
There is only one problem I face now: Lynda has raised the bar so high that she ruined me for anyone else that tries to give me customer service.
She has been such an inspiration, that as I start a new life in New Zealand, I have decided to become a Real Estate Agent and I am in the process of becoming Accredited as such. I will strive to be like Lynda every day of my life!
Thank you for your services, it was worth the call!
SELLER: Unit 46 Kent Downs, 9 Benmore Road, Benmore Gardens
Kindly convey my appreciation to Laurence and Lynda for their assistance in the sale of my property.
They helped assuage my concerns about the process of selling my property on auction and were helpful and knowledgeable at all times. I believe that selling my property by auction was much more efficient and predictable than it would have been through a "conventional" estate agent. I was saved the inconvenience of offers and counteroffers and the uncertainty of not knowing whether potential buyers were genuine or not.
Thanks again to your team,
SELLER: Unit 20 & 23 Questa Rey, Sovereign Road, Wilgeheuwel Ext 23, Roodepoort
"My name is Andrew Collison and I had my 2 apartments sold by Giovanni at Reliance auctions.
The service was impeccable, punctual and very effective. We had had our apartments on and off the market periodically over the last 2
years and when Giovanni approached me I thought it would be another fruitless endeavour.
I was proved wrong and Reliance were able to sell both units within a matter of a month.
I was very impressed very impressed by their efficiency. I would strongly recommend Reliance to anyone looking for real results."
SELLER: Unit 4 Cygnet Court, Cygnet Street, Florida Lake, Roodepoort
Testimonial for Service Rendered by Giovanni at Reliance Auctions
I would like to sincerely thank Giovanni and to The Reliance Auctions Team, my property was on the market for this whole year and not even a big group like Remax could help and give me advise, all they were interested in was their pockets.
I literally sat back and did nothing, they came to me, took on the challenge and was my saving grace. Giovanni took the challenge without fear and conquered what so many agents told me could not be done.
He advised me and put me on the correct path from start to finish, the advise was professional and handling of the whole process pain free.
I would definitely do business with this reputable brand in the future and would recommend Giovanni services to anyone.
Being a sales person myself it can be a daunting task when all odds are against you but these guys persevered and made the sale possible with a smile without worrying about their own pockets first.
Once again thank you Giovanni and The Reliance group wish you guys lots of success for the future.
Extremely grateful client of Reliance Auctioneers
SELLER: Stand 155 Grasmere Road, Homestead Apple Orchards
Thank you for all your hard work …. You don’t know what this means to the family so im super grateful ….
Lets hope it pulls through to the end. WELL DONE ON AN AWESOME JOB!
You a pleasure to work with.“
SELLER: 54 Oleander Avenue, Edleen, Kempton Park
“ld just like to thanks Laurence and the Reliance staff for all their help and support.
I would definitely recommend them.“
PURCHASER: 22 Lebanon Close, Buccleuch
“As months have now passed since I moved into my new house I thought I should send you a much belated thank you for all the hard work you put into getting me this house. I’ve been really impressed with your professionalism, approachability, friendliness and general calm and practicality. An Estate Agent unlike any other. It was an absolute pleasure to experience your honest, straightforward, up-beat and charming personality throughout the whole procedure! You were very patient with me and I really appreciate your help. I can’t say thank you enough for your help, I am pretty sure that without your help, I would still be renting but now I have my own house and my kids enjoys the warmth of it. I wish you all success in the world.
Thank you very much.”
SELLER: 12 Oosthuizen Street, Newlands
Thank you so much to you, David and Laurence for the hard work and professionalism.”
SELLER: 69 Centenary Road, Whiteridge
“Good day Harold,
I would like to make use of this opportunity to thank you and Reliance Auctions for the professional manner in which the sale of my home was managed. I will gladly refer anyone that considers selling their home to Reliance Auctions. It definitely is the new way to sell your home.”
Karen du Buisson
SELLER: 68 Roswell Crescent, Blue Valley Golf Estate
“Reliance Auctions contacted me after I had tried selling my property both through Estate Agents and by myself – all to no avail mainly due to the market dip and by not having the required selling and ‘closing’ skills when trying to complete a deal and by delinquent Estate Agents.
Initially I was very reluctant to engage with any auction house mainly due to the immaturity of the market in understanding the auction practice, the market still being depleted and the time of the year – notoriously slow in the middle of the year.
After several conversations with Reliance I signed on the dotted line. Within 3 weeks my property was sold! Professionally and with a better price than any Estate Agent had been able to get near. Would I refer them and the auction process to anyone else? Absolutely! Reliance were professional, moved quickly and ‘knew’ the property well by obtaining the facts about the property from myself and the other professional bodies.
The process works and Reliance can be relied on!!”
SELLER: 24 Dogar Street, Delville, Germiston
“When we decided to auction the property, rather than sell the conventional way, I was rather dubious about the procedure. But I can honestly say that Reliance explained everything clearly…..”
SELLER: Unit 110 Aqua Azure, 14 Third Ave, Florida
“My compliments to your hard working team, I am really very grateful to all of you for all your efforts.”
SELLER: 22 Tenth Street, Newlands
“I just want to say thank you to you and your team. I was initially very wary of going the auction route, but I’ve only experienced a high degree of professionalism and efficiency with your company. Things which I assumed as extra, turned out to be ‘part of the service’. Please say a special thank you Harold for all his hard work.”